Frequently asked questions

Ordering

How do I place an order?


There are 2 ways to place an order: - via our website www.ilovebiscottico.com OR - by email to: orders@ilovebiscottico.com




What is Year-Round Collection?


Our Year-Round Collection includes more traditional flavours - Roasted Almond, Coconut, Salted Caramel and Triple Chocolate, and is available all year around.




Do you carry other flavours beside Year-Round Collection?


Yes, we do. We make our collection based on seasons. Currently, we offer our Fall Collection including Pumpkin Spice, Maple Walnut, Cranberry with White Chocolate Drizzle and Triple Chocolate. We also have a variation of our Fall Collection for Chocolate Lovers which includes Roasted Almond with Dark Chocolate Drizzle, Cranberry with White Chocolate Drizzle, Chocolate Orange and Triple Chocolate. We also offer very unique flavour like Chocolate Chilli with Sea Salt.




Where else I can buy your product?


You can also visit Main Street Okotoks and More store that sells our Gourmet Biscotti, or visit our booth at one of many farmers and public markets in Calgary and surrounding areas.





Shipping

Do you ship internationally?


We don't ship internationally, yet. All orders are mostly delivered in person without any courier help to ensure quality and freshness of baked goods! Delivery areas include: - Calgary - Airdire Please contact us for delivery charge, if delivery available, for other areas around Calgary and Airdrie. For shipping information within Alberta and British Columbia, please refer our Shipping Info page. If you need any further information, please contact us at orders@ilovebiscottico.com. We will be happy to assist you!