SHIPPING POLICY

I Love Biscotti Co. ships only within Canada by following carriers:

Canada Post,  Fedex, or Purolator.

Fair shipping and handling charge is applied to each order and is based on the weight of the shipment and required timeline for delivery.

I Love Biscotti Co. is not responsible for any delays caused by shipping provider. Tracking number of your shipment, if requested, can be provided by email.

All products are shipped within five (5) business days, with the exception of large orders (over 500 pieces).  Those are shipped within eight (8) business days. 

All custom and large orders will receive a confirmation by email for your approval within 2 business days of order.  The approval is required in order to start production of your order. Receiving your confirmation later than two (2) business days from the order date might result delay in shipping/delivery.

 

Should you like to include a special note for your recipient, please mark as “a gift” and leave a message and delivery information in notes at Checkout.

Please note that the look of product(s) you receive might vary slightly from the product picture but selected flavor will not change.

Should you require additional information, especially for custom orders (above 500 pieces) please do not hesitate to contact us at orders@ilovebiscottico.com.

DELIVERY SERVICE

We currently offer a Free Delivery to your doorsteps for orders of $40.00 or more in Calgary and Airdrie.

 

For delivery charge for Calgary and Airdrie surrounding areas, please contact us at 587-890-1440 or by email: orders@ilovebiscottico.com.